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WARANTY
OF GOODS/SERVICES |
1. |
All our
goods/services will serve their intended functions. |
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TERMS OF
WARRANTY |
2. |
All warranty conditions
are stated in the product/services information provided,
unless the manufacturer has provided none. |
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PRICES |
3. |
All our prices are
nett. No discount will be given. |
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PAYMENT PROCESSING |
4. |
We only accept VISA, MASTERCARD,
NETS & Corporate cheque payments. |
5. |
We ensure accuracy in our
billing as all our transactions are automatically processed. |
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CANCELLATION
OF ORDERS |
6. |
We will refund the amount
paid if the order is cancelled due to the unavailability of
goods or our inability to deliver the goods withing the agreed
time frame. |
7. |
We will not entertain any
cancellations once the order is confirmed and submitted by
the customer. |
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CONFIRMATION
OF ROOMS |
8. |
We will send an electronic
acknowledgement to the customer within 24 hours upon successful
submission of the electronic order. If rooms ordered are unavailable,
a message will be sent to the customer for further action. |
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FEEDBACK |
9. |
We welcome your feedback.
Should you feel dissatisfied with any of our goods or services,
please contact us at Tel: +65 63927889,
Fax: +65 63926188, Email: madrashotel@pacific.net.sg.
Alternatively, customers may refer their complaints to the
BusinessTrust Secretariat if they are not satisfied with the
resolution of the complaint. Complaints can be referred to: |
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